Need help? We're here to assist you.
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Get Support
Have a question or need help with FeelNear? Email us and we'll get back to you:
moamen.basel@icloud.com
Please include your device model and iOS version so we can help you faster.
✓ We typically respond within 24 hours
How do I pair with my partner?
Open FeelNear and tap "Generate Pairing Link" on the pairing screen. Share the link with your partner — when they tap it, you'll be connected automatically.
How does activity detection work?
FeelNear uses your iPhone's motion sensors (CoreMotion) to automatically detect if you're walking, running, driving, or stationary. Sleep detection uses Apple Health (HealthKit) data. No manual input needed.
What is a nudge?
A nudge sends a haptic tap to your partner's iPhone or Apple Watch. You can choose three intensity levels: Gentle (soft tap), Normal (standard buzz), or Urgent (repeated strong buzz). Nudges use Time Sensitive notifications to reach your partner even during Do Not Disturb.
Why isn't my partner's status updating?
Make sure both devices have an internet connection and that FeelNear has permission to access Motion & Fitness and Health data in Settings → Privacy & Security. Also ensure notifications are enabled.
Does FeelNear work in the background?
Yes. FeelNear uses HealthKit background delivery to detect sleep changes even when the app isn't open. Activity updates are sent whenever your motion state changes.
Is my data private?
Absolutely. Only your paired partner can see your status. FeelNear uses anonymous authentication — no email or password required. We don't sell data and have no ads or tracking. Read our
Privacy Policy for details.
How do I unpair from my partner?
Go to Settings (gear icon) → Connection → Unpair from Partner. Both users will need to pair again afterward.